Terms of Service
Last updated: 7/14/2025
1. Introduction
Welcome to B2B Vault ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our AI-powered B2B marketing consultation platform, including our website, mobile applications, and services (collectively, the "Service").
By accessing or using B2B Vault, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.
2. Service Description
B2B Vault provides an AI-powered marketing consultation platform that offers:
- AI-powered chat assistant for B2B marketing advice and strategies
- Personalized business insights and recommendations
- Curated knowledge base with marketing articles and resources
- Conversation history management and organization tools
- Referral program with tiered benefits
- User profile management for personalized experiences
3. User Accounts
3.1 Account Registration
To access certain features of B2B Vault, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
3.3 Profile Information
You may provide business information, including company details, target audience, and marketing challenges. This information helps us provide personalized AI recommendations and is subject to our Privacy Policy.
4. AI Chat Service
4.1 Service Availability
Our AI chat assistant is available 24/7 to provide B2B marketing advice, strategies, and insights. However, we do not guarantee uninterrupted service and may experience downtime for maintenance or technical issues.
4.2 Message Limits
Free accounts have limited message allowances. Message limits may be increased through our referral program. We reserve the right to modify message limits with reasonable notice.
4.3 AI Responses
AI-generated responses are for informational purposes only and should not be considered as professional advice. We recommend consulting with qualified professionals for specific business decisions.
4.4 Content Guidelines
You agree not to use the AI chat service for any unlawful purpose or to submit content that is harmful, offensive, or violates any applicable laws or regulations.
5. Referral Program
5.1 Program Overview
Our referral program allows users to earn benefits by referring others to B2B Vault. Benefits include increased message limits and, for qualified referrers, unlimited messages.
5.2 Referral Requirements
To qualify for referral benefits, referred users must complete account verification and meet any additional requirements we may establish. We reserve the right to modify referral program terms.
5.3 Program Rules
Referral codes must be used legitimately. We prohibit the creation of fake accounts, manipulation of the referral system, or any other fraudulent activities. Violations may result in account termination.
6. Intellectual Property
6.1 Our Rights
B2B Vault and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
6.2 User Content
You retain ownership of content you submit to our platform. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content in connection with our services.
6.3 AI-Generated Content
AI-generated responses and content are provided for your use but remain subject to our intellectual property rights. You may use such content for your business purposes but may not redistribute or sell it.
7. Privacy and Data Protection
7.1 Data Collection
We collect and process personal data as described in our Privacy Policy. This includes account information, usage data, chat conversations, and business profile information.
7.2 Data Usage
We use your data to provide and improve our services, personalize your experience, and communicate with you. We do not sell your personal data to third parties.
7.3 Data Security
We implement appropriate security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Prohibited Uses
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Submit false or misleading information
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Use the Service for spam or unsolicited communications
- Reverse engineer or attempt to extract source code
- Use automated systems to access the Service without permission
9. Disclaimers
9.1 Service Availability
The Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, secure, or error-free.
9.2 AI Advice Disclaimer
AI-generated advice and recommendations are for informational purposes only. They should not be considered as professional, legal, financial, or business advice. Always consult qualified professionals for important decisions.
9.3 Third-Party Content
Our Service may contain links to third-party websites or content. We are not responsible for the accuracy, completeness, or reliability of such content.
10. Limitation of Liability
To the maximum extent permitted by law, B2B Vault shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Service.
11. Termination
11.1 Account Termination
You may terminate your account at any time by contacting us. We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or the Service.
11.2 Effect of Termination
Upon termination, your right to use the Service will cease immediately. We may retain certain information as required by law or for legitimate business purposes.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which B2B Vault operates, without regard to its conflict of law provisions.
14. Contact Information
If you have any questions about these Terms of Service, please contact us at:
B2B Vault
Email: ugi@contentmonk.io